— 6 June 2003 —

Here’s an article on the

Here’s an article on the Common Industry Format (CIF) for usability reporting. (via webword.com)

I posted the following as a comment on the webword post:

I think there is actually a lot of commonality in the usability industry as far as methodology goes. Practitioners agree (granted at a high level) on exploratory, assessment, comparative, and validation testing. They agree on many of the inspection methods used, such as heuristic evaluations and cognitive walkthroughs.

What no one seems to be able to agree on is: what is a usability issue? What is an error?

They way to go about finding usability issues seems to be settling down, but still up in the air is how we define what we observe during testing or inspection.

The CIF is a good start. At least some commonality in what is reported might help smooth out some of the differences in reports on the same system by different usability groups. Many of the groups (some IIRC in the Molich research) still do not define well enough (if at all) measurable, and relevant usability objectives.

Respond Eloquently Below

April 2008 March 2008 February 2008 January 2008 December 2007 November 2007 October 2007 September 2007 August 2007 July 2007 June 2007 April 2007 March 2007 February 2007 January 2007 December 2006 November 2006 October 2006 September 2006 August 2006 July 2006 June 2006 May 2006 April 2006 March 2006 February 2006 January 2006 December 2005 November 2005 October 2005 September 2005 August 2005 July 2005 June 2005 May 2005 April 2005 March 2005 February 2005 January 2005 December 2004 November 2004 October 2004 September 2004 August 2004 July 2004 June 2004 May 2004 April 2004 March 2004 February 2004 January 2004 December 2003 October 2003 September 2003 August 2003 July 2003 June 2003 May 2003 April 2003 March 2003 February 2003 January 2003 December 2002 November 2002 October 2002 September 2002
Snook Approved!