Archive for April, 2004

Heuristics vs. Usability: Evaluating the Vendor Experience

Thursday, April 29th, 2004

I won’t go in depth on what heuristics actually are and are not except to say that there are two reasons to do and not to do an heuristic evaluation:

Do, if:

You have no time/money/opportunity to do usability.
Your feedback will not have any impact on the implemented design, but you want to influence the next […]

Redesigns Amuk

Saturday, April 24th, 2004

So many redesigns lately. And, while I am not a huge fan, this redesign is very, very welcome. Though I’d like to have access to a Web version of the latest newsletter, not just via email.

Responsibility & Accountability

Thursday, April 22nd, 2004

Recent events on this newfangled World Wide Web reminded me of something I meant to follow up on from one of my previous posts. Authority is only one part, or one category that is needed to create an environment that is conducive to producing quality products and services.
Responsibility
Responsibility does not mean ownership. Ownership […]

Floyd is dead. Long live Floyd! — A Eulogy in Absentia

Wednesday, April 21st, 2004

“Wednesday morning, one of his caregivers found Kaleak dead, still seated in front of his television in the tidy white house he rented off East Third Avenue and Eagle Street. Kaleak, 45, appeared to have died of natural causes, Anchorage police said.” (source)
Floyd Kaleak died April 7, 2004.
I talked with Floyd a couple of times […]