— 1 April 2004 —

Apparently Usability Doesn’t Matter

We’ve recently completed a 12-year study looking at Web sites and Web apps looking to see if doing usability (of any kind) makes a difference in the quality of a product.

Apparently it doesn’t. Usability doesn’t matter. This sucks.

Even projects that didn’t have a designer specifically trained in User-Centered Design did relatively well when looking at the overall quality of a product. Though the projects that did have a designer did significantly better.

But there was no significant difference in quality when comparing the projects that did usability, to those that didn’t do usability.

So, as much as it saddens me to say this, if your project doesn’t “have time” to do usability, no big deal. Just make sure you have a well trained designer and you should be good to go. But even that is questionable.

This day is just not starting out well. I’ll update later with the facts of the study.

All right, all right. So I was trying to be clever at 4:30 in the morning after getting 3 hours of sleep. The lone commentor guessed it. It was the only thing I could think of. I did enjoy some of the pranks that went on in blogland yesterday. Stopdesign and mezzoblue switching UIs was good.

So, I’ll just go back to 99% serious posts about usability and whatnot.

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