Matthew Oliphant's usabilityworks.org — Design, Usability, Life, & Sagan

One of the tenets of usability is availability.

When your product is not available to your users, well, and not to put too fine a point on it, your product/service has a usability issue.

• IPO issues.
• Orkut sucks, often.
• Gmail hype burns out quickly.

I have been using All the Web a lot more of late. Mostly because it works when I want it to work. Can’t say the same of Google.

I feel bad complaining about a free service. But that free service is so much a part of the culture of at least the US that google has become a verb. You never hear anyone say, “I’ll webcrawler it.”

At potentially more than 100$US per share, I am not sure what the value proposition is for Google. Perhaps all the hiccups of late are the ether’s way of telling Google to be accessible in more ways than one.

This Usability -related entry was written on Monday, 9 August 2004 . You can follow any responses with the comments feed for this entry. You can skip to the end and leave a response. Pinging is currently not allowed.