There are many items floating around the User eXperience blogland related to who owns the user experience.
I’ve sounded off on this before due to a couple of posts on OK/Cancel and Wodtke’s site. Well a new post and comic are up on the OK/Cancel site this week, and being the introvert who is really [...]
The other day, Sagan and I were watching Mulan. There’s a scene toward the beginning where Mulan and her soon-to-be comrades are told to retrieve an arrow at the top of a tall pole. Which is simple enough, but they are made to wear a heavy weight around each arm.
The main male character [...]
There are many items floating around the UX blogland related to who owns the user experience.
I’ve sounded off on this before due to a couple of posts on OK/Cancel and Wodtke’s site. Well a new post and comic are up on the OK/Cancel site today. And being the intorvert who is really an [...]
Here’s Overstock.com’s answer to the error message. Forget for a moment that they could have done something even more helpful, and focus on the content of the message. You gotta have a sense of humour when things go wrong.
They’re managing their reputation even in their error messages.
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