I spent 47 minutes on the phone yesterday with a customer service rep from Apple. At least 25 of those minutes was on hold. Listening to a single piece of crap music. Over and over and over and over…
While the good news is I finally got Apple to listen to me for […]
[update] It will be August 6, at the earliest, before I have a web connection at home. I could use the wifi at the cafe if my laptop was working. Customer service at Apple and Verzion (not Verizon Wireless as I have found them to always be helpful) sucks. I still can’t […]
I had to call an 800 number today. At Apple. Not a good user experience.
My laptop is out of commission thanks to a dead monitor. I took it to a local Apple reseller and they asked if it was under warranty; did I have Apple Care. Sure I do! Except […]
I think I just figured something out.
Every person falls in love a million times in their life. Really in love. The lucky of us get to apply 500,000 of those times with one particular person.
That is all.
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