Buy cheap zithromax(Azithromycin) online, I just lost all my videos for my iPod Touch.
When I went to sync this morning, I got a message saying there was some purchased content on the iPod that wasn't in iTunes. I thought that was odd, Zithromax(Azithromycin) without a prescription, but thought, "How nice of iTunes to keep track of all this for me."
But once it finished syncing, all the videos were gone; they are not on the iPod and not in iTunes. It is at this point that any sane person might exclaim, "WTF!" I did inwardly, order zithromax(Azithromycin) online legally, but decided to investigate the possible cause.
As I set out to investigate I thought that if all else fails I should be able to go back to iTunes and download all the content again which I purchased from it. I paid for it, data goes missing all the time, so there must be a way to remedy this, buy cheap zithromax(Azithromycin) online.
But I am getting ahead of myself. Rabatt kaufen zithromax(Azithromycin), First things first. Check and recheck the library and the iPod. Nothing. Buy cheap zithromax(Azithromycin) online, Check the "Purchased" page. Nothing. That is odd, För zithromax(Azithromycin) online. It should show all the things I purchased... Check the "Purchased on matto" page since I can now purchase directly from the iPod and have downloaded a couple of songs that way. Nothing, buy cheap zithromax(Azithromycin) online.
Then I go to the iTunes Store. Order zithromax(Azithromycin) overnight delivery, I click on my email address, which is how Apple chooses to guide me to my account. I click on the "Purchase History" button. And there is a list of everything I've bought.
Buy cheap zithromax(Azithromycin) online, I immediately see the "Report a Problem" button and click it with all due haste. Which then provides me with the following screen, purchase zithromax(Azithromycin) online.
On first glance, the "Report a Problem" button seems to do nothing but make itself disappear. Everything on the screen looks the same except the "Report a Problem" button is missing. Price of zithromax(Azithromycin), At this point I think two things. One, that this is a dumb ass design, buy cheap zithromax(Azithromycin) online. WTF would make a button that disappears on click. And two, Apple doesn't want to hear about my problems.
The rational part of my brain knows that isn't true, ordering zithromax(Azithromycin) online cheap. Apple does want to hear about my problems (related to Apple anyway). Buy cheap zithromax(Azithromycin) online, They likely even want to help me resolve the problems quickly and to my satisfaction. But at this point I don't see a way to move forward (other than writing another "Apple disappoints me again" post).
Staring at the screen, Cheap zithromax(Azithromycin) online cheap, wondering what to do next, I happen to notice another change on the screen.
There's a new column right next to the price titled, "Report a Problem." Underneath the title are the words, "Report a Problem." I don't know about you, ordering zithromax(Azithromycin), but I find this odd. Mostly because it was difficult to notice, but also because there's nothing on the screen to tell me what to do next.
It looks like by clicking the button, I reported a problem, buy cheap zithromax(Azithromycin) online. Ohio OH , Apple now knows I had a problem with the movie. But they don't know what the problem was. Do I just sit around waiting for an email or a call. What do I do next?. Buy cheap zithromax(Azithromycin) online, I just happened to move my cursor over "Report a Problem" next to the price of the movie and noticed my cursor changed to a hand. I ask you, online zithromax(Azithromycin), what affordance on the screen is there to make me think I need to click that text. Clicking this "link" takes me to what I expected to get when I clicked the "Report a Problem" button.
An actual form to fill out. Købe zithromax(Azithromycin), I realize that companies want to reduce costs associated with Customer Support by increasing the use of "self-service." But this is a situation in which self-service only took me so far. When I hit the point where I couldn't figure it out on my own, I needed help, buy cheap zithromax(Azithromycin) online. And Apple has designed it so only those lucky enough to hover over a link that looks nothing like a link might will get the help they need. But now I wonder if I will get even that.
All because that initial "Report a Problem" button didn't take me to a form like I expected. I will now fill out the Problem Form, pharmacie zithromax(Azithromycin) bon marché. I should just link them to this post, but they might think it's feedback spam and not help me.
Addendum
After publishing this post, Cheap zithromax(Azithromycin) online legally, I went to the Problem Form, Filled it out, clicked Submit. Got this:
And I can't go back like on the web and find the content I just typed up. So I have to start all over again, and will likely have to sign in again too.
Similar posts: Avelox 500 mg. Avelox 400 mg tabs. Order cheap amoxicillin online. Buy cheap vermox. Vermox without prescription. Buy zithromax(Azithromycin).
Trackbacks from: Buy cheap zithromax(Azithromycin) online. Buy cheap zithromax(Azithromycin) online. Buy cheap zithromax(Azithromycin) online. Buy cheap zithromax(Azithromycin) online. Buy cheap zithromax(Azithromycin) online. Buy cheap zithromax(Azithromycin) online.
This is one of the worst usability issues I’ve ever seen from Apple. Hope you get your stuff back
without too many button clicks and consequent mystery puzzle-solvers.
That is awful and funny. Well, funny because it didn’t happen to me and because your screenshot makes it look like they’re charging you $9.99 to report your problem.
You’re right, it does look like that. Strangely though, they aren’t charging me at all:
Dear Apple, I am very appreciative of this.
Next up: fixing iTunes itself. :)
It is nice of them to actually allow you to re-download all of your content (provided it is available). This is why I invested in an external drive to backup my library nightly.
Glad to hear you got it all sorted out.