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Making next year's Human-Computer family reunion a lot less uncomfortable.

Category Archives: Apple

Apple’s Customer Service or Lack Thereof

I had to call an 800 number today. At Apple. Not a good user experience. My laptop is out of commission thanks to a dead monitor. I took it to a local Apple reseller and they asked if it was under warranty; did I have Apple Care. Sure I do! Except I don’t. Damn. But […]

Posted bymatto20 July 200513 January 2008Posted inApple, PodcastTags: Apple, rant, touch, Usability3 Comments on Apple’s Customer Service or Lack Thereof

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