Matthew Oliphant's usabilityworks.org — Design, Usability, Life, & Sagan

¤ Company: State Farm Insurance, Corporate Systems¤ Location: Bloomington, IL¤ Position: Technical Writer & Help Developer
Promoted August 2000.

Designed and implemented project and enterprise (79,000 employees) communication strategies.
Developed Web sites, online Help, manuals, job aids, and other enterprise training material.
Developed enterprise Online Help style guide.
Mentored new Help Developers.

¤ Company: Gryphon’s Lair Design¤ Location: Anchorage, Alaska¤ Position: Technical Writer & Web Developer

Designed and developed business cards, logos, and surveys for non-profit organizations.
Designed, developed and maintained Web sites for local small businesses.
Trained elderly people to use computers and the Web.