July 1999 to October 2000
Thursday, August 5th, 2004¤ Company: State Farm Insurance, Corporate Systems¤ Location: Bloomington, IL¤ Position: Technical Writer & Help Developer
Promoted August 2000.
Designed and implemented project and enterprise (79,000 employees) communication strategies.
Developed Web sites, online Help, manuals, job aids, and other enterprise training material.
Developed enterprise Online Help style guide.
Mentored new Help Developers.




